Our relationship with you doesn’t end once you get your kitten home. As cat lovers ourselves, we wish nothing would ever go wrong with any cat/kitten in their new homes. However, certain things are beyond our control. A kitten’s health is dependent on a number of factors like genetics, exercise, food & nourishment, and overall care. While nobody can guarantee your kitten will never have a health problem, we can guarantee we will do our best to ensure your new family member is a healthy one!
We do offer a 1 year genetic guarantee for life threatening, untreatable defects including and limited to heart defects included Scale 4 or above and any organ dysfunction and this does not include any treatable disorder.
In the event that your kitten develops an illness or untreatable, life threatening defect we will offer you another kitten of the same sex, breed and quality for which you paid for. You will be responsible for the delivery fees only for your new kitten. When making a claim we require you send us a copy of your initial vet exam and any finding upon that initial exam.
We screen family members and friends coming in to our home. We also do a comprehensive health evaluation checklist that was created by a licensed veterinarian. Prior to ever shipping a kitten. We also ensure that your kitten is up-to-date with vaccinations and has been dewormed.
Finally, as an additional check and to activate your kitten’s Health Guarantee, we ask that you take your kitten to a licensed veterinarian within 48 hours after you receive the kitten, so we can be sure that your kitten is a happy, healthy one from the moment he or she arrives at your home.